Terms and Conditions

🐾The Client is solely responsible for any harm or damage caused by their dog while it is under the care of Coastal Tails Dog Walking Services and agrees to indemnify Coastal Tails Dog Walking Services in full against any liability arising from such harm or damage to third parties. 

🐾The Client agrees that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.

🐾 All dogs will be subject to an initial assessment by me prior to using Coastal Tails Services and has the right to refuse admission to any dog deemed in my absolute discretion to be, or have the potential to be, dangerous or disruptive.

🐾The Client agrees to notify me immediately of any unwelcome, aggressive, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.

🐾I offer services where dogs are in groups and the Client accepts that during the course of normal dog play their dog may sustain injuries. All dog play is carefully monitored to avoid injury, but scratches, punctures, torn ligaments, or other injuries may occur despite the best supervision.

🐾I will only let dogs off the lead once the ‘off the lead consent form’ has been signed in the admission form, and will remain at my own discretion. 

🐾The Client is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of Coastal Tails Dog Walking Services, together with any associated costs e.g. call-out charges. The Client authorises me to seek such veterinary advice and/or treatment as they deem necessary; where possible this will be carried out by the Client’s usual/preferred Vet, but this cannot be guaranteed (e.g. in an emergency). 

🐾Bitches may not attend group walks while in season or pregnant. A waiver of liability must be signed if my services are still required and will be solo on-lead walks. Male dogs that haven't been neutered will not be accepted if they show any signs of humping/aggression.

🐾 The Client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The Client further agrees to notify Coastal Tails Dog Walking Services immediately of any infectious and/or contagious disease or conditions their dog has been exposed to or is affected by. Such diseases and conditions include, but are not limited to: Distemper, Hepatitis, Kennel Cough, worms, and fleas. I reserve the right to refuse admission until satisfied that the condition is resolved.

🐾The Client consents to their dog being photographed, videoed and/or used in any media or advertising by Coastal Tails. 

🐾The Client agrees that Coastal Tails Dog Walking Services is not responsible for any lost, stolen, or damaged leads, collars, tags, clothing or any other item left with their dog.

🐾The Client agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.

🐾No variation of these Terms and Conditions will have effect unless confirmed by Coastal Tails Dog Walking Services in writing.